Privacy Policy

At Pergola Pro, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase from us.

Who We Are

Pergola Pro is a premium supplier of high-quality aluminium pergolas designed for residential and commercial outdoor spaces.

Company Name: Pergola Pro Ltd
Email:brandon@pergolapro.co.uk
Phone: [Insert Phone]
Registered Address: [Insert Address]

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment details (processed securely via third-party providers)

  • IP address

  • Website usage data

  • Order history

  • Communication records

How We Use Your Information

We use your data to:

  • Process orders

  • Deliver products

  • Provide customer support

  • Respond to enquiries

  • Improve website performance

  • Send order confirmations and updates

  • Provide relevant product information

  • Meet legal obligations

We do not sell your personal data to third parties.

Payment Security

All payments are processed securely using trusted third-party payment providers. Pergola Pro does not store full payment card details.

Sharing Your Data

We may share your information with:

  • Delivery partners

  • Payment processors

  • Website hosting providers

  • Legal or regulatory authorities (where required)

All third parties are required to handle your data securely.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil orders

  • Meet legal requirements

  • Provide customer service

Your Rights (UK GDPR)

You have the right to:

  • Access your data

  • Request corrections

  • Request deletion

  • Object to processing

  • Request data transfer

  • Withdraw consent

To exercise your rights, contact: brandon@pergolapro.co.uk

Cookies

Our website uses cookies to enhance user experience and improve performance. See our Cookie Policy for full details.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.